Return Policy
At Urban Nest, we prioritize customer satisfaction, but due to the nature of our boutique and rental service, please carefully review our return policy before making a purchase or booking.
For Sale Items
- No returns are accepted once a product has been sold.
- All sales are considered final.
For Rental Items
- A 50% payment is required to book rental items.
- Full payment must be completed before the item is dispatched.
- No refund is provided on pre-booked rental items.
- Please ensure the item is as per your requirement before booking.
We encourage customers to get in touch via our different social media for inquiries before finalizing any order.